Reviews & Testimonials
WHAT OUR CUSTOMERS SAY
“I had purchased an engagement ring from Rennie & Co through recommendation from my friends. I must say André was amazing with his service and efficiency. He took his time to explain to us about the different style of rings and he was very patient and thorough. I had an amazing experience with Rennie & Co and will definitely go back for any future purchases.”
Sang November 2020
"We were well impressed with Rennie & Co in December last year when my partner chose her Diamond engagement ring. All of the details regarding cut, clarity etc were fully explained to us in a very helpful and professional manner without us ever feeling any pressure to buy. There was no question as to who we would go to see recently for our wedding rings and we again were well advised by Andre in the purchase of our platinum wedding rings. We would definitely recommend Rennie & Co to anyone looking to buy diamonds, engagement and wedding rings."
Rob November 2020
"10 years on and still the best in the business. We came across this amazing store 10 years ago when we looked for our wedding rings and we have been back today to purchase another diamond for our 10 year anniversary. Rennie and Co are the real deal and the best in the business. The whole experience is first class and nothing is a problem. They aim to please and I love their designs and attention to detail. 10 out of 10 on all front. Quality, service and experience. Thank you and well done."
Amy October 2020
"The experience has been outstanding. Dan was professional, friendly and knowledgeable. He explained the difference between rings and their qualities in great detail which allowed us to make an informed decision. We were not pressured or obligated to buy a ring however as the selection of rings was wide we have decide to purchase one. The ring is beautifully made and meets all our expectations. We would recommend Dan and his father’s business. Thank you."
Chris October 2020
“"Lovely shop that stood out on Hatton Gardens with their unique styles and good service. Saw an engagement ring that I liked in person in their shop and later purchased online. Shipping was very quick."
Ekke September 2020
"Great service and experience! Dan was extremely helpful and honest when giving me advice on purchasing an engagement ring. He spent as much time with me as was necessary. At no stage did I feel rushed, or pressured. This allowed me to take my time to come to my decision, which was reached with his guidance and expertise. Very happy with the service and the product. Would highly recommend."
Sam September 2020
"Dan put me at ease and gave really considered, balanced advice when narrowing down my options and making the final choice. Highly recommend if you’re looking for a jeweller."
Jasbir August 2020
"Dan, Andre always and the team continue to deliver exceptional service. We couldn’t recommend them highly enough - friendly, honest, well priced and genuinely nice people to deal with. Thank you for continuing to make us smile with your beautiful jewellery."
George & Roxy August 2020
"This was our second time purchasing from Rennie & Co. I wanted something bespoke and I’m so glad we went back to this business, what they have created is gorgeous. They made buying a ring during a pandemic a breeze, sending me photos of different options and kept me informed throughout the process. Going to collect the ring was super safe and I couldn’t be happier with my gorgeous new ring."
Clare July 2020
"A friendly and professional service. This family-run business guided us through choosing our engagement and wedding rings. Excellent quality jewellery and excellent customer service. Would recommend."
Darren June 2020
"I highly recommend Rennie & Co. This was my 2nd purchased both pieces were absolutely beautiful. Excellent customer service from Dan. I will recommend to my family and friends."
Fazila June 2020
"Great online service, with superb follow up. 1st class!"
Ovais June 2020
“"Rennie and Co were straightforward, informing me of what they were able to do for me and what they were not, and were faithful to their commitment to producing quality rings and not wanting to cut on quality. My fiancé loves the ring and I know I've gotten a winner!"
Nathan May 2020
"We had a wonderful experience with Rennie & Co, André was extremely knowledgeable and offered great advice around the design of our wedding bands, plus getting my engagement ring resized. They posted our rings to us as we cannot go into store during the country-wide lockdown, and they included a thoughtful handwritten note with the parcel. Prior to this they called us to talk through what we'd prefer to do regarding collecting the rings. They are very conscientious and personable with their customer service. I would recommend them to anyone."
Maeve April 2020
"I would highly recommend Rennie & Co jewellers. Having spent a long time looking for the perfect diamond I found it here. Their knowledge of diamonds, which they willingly shared with me saved me from making the expensive mistake of buying a misdescribed stone from another outlet. My fiancée loved her ring and we both enjoy the sparkle which I must say is so superior to anything else I looked at. Thank you Andre for all your help and see you soon for our wedding rings."
Neal March 2020
"Choosing our wedding rings at Rennie & Co has been a very special experience and I know that my husband very much enjoyed working with Andre to choose the right stone and design for my engagement ring, feeling that he was in good hands and being well-advised by someone he could trust. Our rings are stunning and timeless. Andre and Dan always give us a warm welcome and excellent service when we go back to the shop to have our rings cleaned and serviced or need other advice."
Martina March 2020
"Many thanks to the team at Rennie & Co. The company came highly recommended by a family member who has been using them for a number of years. I wanted to remodel my engagement ring and the team could not have been more accommodating. Dan Rennie took us through many different design options and was able to offer fabulous advise as to how to achieve the look we were after. We couldn’t be more delighted with the result. It is a truly stunning and unique piece."
Susie February 2020
"We went to Hatton Garden today to return to the shop where we purchased our engagement and wedding rings 16 years ago only to find that they are no longer there since moving to Mayfair. Disappointed, we decided to look around to see if we could find a similar jewellers with the sort of jewellery and service we remembered. We were fortunate enough to come across Rennie & Co whilst walking around and, liking what we saw, went in to look at their collection of eternity rings.
We met Dan Rennie who was extremely knowledgeable, personable and helpful. Rennie & Co is a family run business and has been in Hatton Garden since the mid-nineties. We spent almost two hours with Dan choosing a ring and were delighted to choose a beautiful eternity ring. Dan very kindly polished my other rings while we were there which were looking rather uncared for and he brought them back into the shop looking so much better. It was a great experience with a thoroughly nice guy and we came home very happy. Would definitely recommend Rennie & Co if you are looking for high quality jewellery shop offering excellent friendly and a bespoke and professional service and in a very tasteful environment with good conversation."
Rachel January 2020
"Excellent service wrapped in no nonsense advice. No hard selling, probably because of the good value they know they offer - I triple checked if I was getting value against other shops in the area and even online for the certificated product I purchased."
Koby January 2020
"Andre and his team are simply the best, very friendly and extremely helpful and patient, ensuring that the customer service and attention to detail is second to none. Throughout the process of choosing the right ring, everything was explained carefully so that I understood what was most important to me when deciding on the perfect ring. I would truly recommend this well run family jewellers if you want the best. Every time! Yes the quality customer service and care given by Rennie & Co are as flawless as their beautiful diamonds."
Winward January 2020
"Firstly, I would like to thank Dan, André and the team so much for helping me design the perfect ring for my fiancée. As my friend recommended the professionalism and quality of the ring, it was the first shop I visited in Hatton Gardens. Dan had kindly provided me a detailed knowledge session of diamonds and everything that I had to think about. He was exceptionally knowledgeable, professional and even advised me to go around to different shops in Hatton Garden to further understand what I wanted. After a few trips to Hatton Gardens and visiting almost every shop there, I had a firm understanding of what kind of ring I wanted to get my fiancée. I wanted to go for a three stone engagement ring with pear shaped diamonds on the side and an oval shaped blue sapphire as the centre stone.
Only a few shops, including Rennie & Co, were able to source blue sapphires with the specifications I was looking for. Although I saw nice sapphires at a few different shops, Rennie & Co, provided the whole package. The diamonds were exceptional, the staff were friendly and exceptional and the quality of the ring band was by far the best. Initially, I hadn't thought about the quality of the ring band but it makes a big impact on the whole ring and it uplifts the quality of the stones on the ring. André, then helped me decide which sapphire had the least flaws. My fiancée absolutely loves her ring and I am extremely pleased with the excellent customer service Rennie & Co have provided me with. I would definitely recommend them to all my friends and family. Many thanks again for your help Dan and André."
Lakshman December 2019
"I have been back here a few times now. I was extremely impressed with how helpful they were when it came to providing advice for my engagement ring. I was provided with a magnifying glass, certificate and plenty of guidance on the different qualities to be aware of. Over a year since, we have purchased both our wedding rings and again were really pleased with the laid back culture of the staff. There is no pressure at all and they actually ask you many questions to ensure you’re making the right choice. Spencer has always been very helpful, whether it came to adjusting the size of my wedding ring or even getting our rings cleaned for the big day! A very welcoming and friendly place to visit. I’ll be back again in the future."
Mark December 2019
"All of the team at Rennie & Co are simply first class! The professionalism and courtesy towards us has been exceptional over the 14 years we have had dealings with them, and it goes without saying the design and workmanship that goes into their items makes for exquisite finished pieces of jewellery. Look no further, they are the best of the best in Hatton Garden hence our continued loyalty!"
Zoe December 2019
"Really enjoyed our experience here - the service was second to none and look forward to coming back in the future!"
Jordan December 2019
"Dan and Andre are amazing! They can customise your ring or jewellery to exactly how you would like it, whilst adding expertise which will truly make your ring special. They have a great hands on approach and a great array of diamonds, gems and emeralds."
Lee December 2019
"My fiancée and I went to buy our wedding bands. Dan was fantastic throughout, taking a great deal of time to listen to what we were looking for, letting us try various styles, and very patient while we tried to decide between many gorgeous rings! Even when there were people waiting we weren't rushed and there was no hard sell at all - such a relief compared to some of the other jewellers we'd visited! Dan also kindly did a quick polish of my fiancé's engagement ring while we were there which was a lovely touch. Wedding rings look wonderful, will definitely be back. Thanks Dan!"
Biff November 2019
"After proposing to my now fiancée, we made the trip to Hatton Gardens in search of a diamond engagement ring. I had previously done some online research into diamonds however with so much information out there, I felt a little bit overwhelmed. Having visited a handful of stores, we stumbled across Rennie & Co.
As opposed to a lot of jewellers that we visited who only made to order based on sample rings, everything at Rennie & Co was completed and ready to go! Their jewellery stood out compared to everything else that we had seen!
We were greeted by Dan and then his father Andre , who were nothing but lovely from the get go. Dan’s knowledge of diamonds and jewellery was outstanding and we genuinely felt in safe hands and as though he had nothing but our best interests at heart. There was none of the pushy sales pitch that we had encounted elsewhere. Having spent an hour in the shop, we walked away with a beautiful platinum GIA diamond ring from Rennie & Co which my fiancée absolutely adores! Thank you so much for your help, we will definitely be back for the wedding rings!"
Toby October 2019
"Dan and the rest of the team were faultless throughout the process. We could not recommend a better jeweller that combines a beautiful individual ring with such superb service. Nothing is too much trouble at Rennie & Co. and we cannot recommend them enough. They gave great advice on aftercare of the ring without a pushy sales approach. We will definitely be back for our wedding rings."
Jack and Jordan September 2019
"My husband and I visited Rennie & Co over two years ago and received excellent service and advice from Andre. He made this time so special; his professionalism and expertise was very much appreciated and he helped us find the perfect engagement and wedding rings. So, we recently returned to him for further advice on a special project to design and make a diamond ring. The result is a ring of outstanding craftsmanship and we cannot thank him and his team enough. We highly recommend visiting Rennie & Co for the wonderful quality of jewellery, advice and expertise which is all delivered with excellent customer care."
Jane August 2019
"Both Dan and Spencer at Rennie and Co were hugely helpful when choosing an engagement ring for my now fiancé. Throughout the whole process, they were understanding and patient whilst guiding me to a decision I was finally comfortable and happy with."
Matt August 2019
”We purchased our wedding rings from Rennie & Co and what an absolute pleasure it was! We were made to feel extremely comfortable with all the many options shown to us and explained thoroughly. Everyone was super kind and friendly even when we were being indecisive of what to choose. We can’t thank Andre, Dan, Eva & Spencer enough for their expert advice and fantastic service. Our rings are beautiful and are so glad we chose to purchase from Rennie & Co. Highly Recommend!”
Tali & John August 2019
”My husband and I visited Hatton Garden with the intention of buying a sapphire and diamond ring to celebrate our 45th wedding anniversary and chose Rennie & Co randomly. However, we weren’t disappointed as we were immediately greeted and helped by Spencer. He was most informative and helped me find my perfect ring, never pushy, and even cleaned my diamond ring and earrings! The whole experience was pleasant and satisfactory and I would definitely recommend this jewellery establishment.”
Rosemary August 2019
“I could not recommend Rennie and Co more highly enough! My fiancé bought me the most beautiful engagement ring from André and Dan; he couldn’t speak more highly of the level of service and support he received so I was very excited to go and choose my wedding ring 6 months later. From the moment we walked into the shop, we were made to feel like highly valued customers and were easily guided through the selection process (despite me being very indecisive!) as a result of the thorough knowledge of all the staff at Rennie and Co. Thank you so much for helping me choose a wedding ring more perfect than I could possibly have imagined!”
Steph & Rich July 2019
“Great store, friendly and extremely knowledgeable staff! Spencer did an amazing job advising me on the engagement ring I bought. He was helpful and considerate and provided excellent advice. Very highly recommend him and Rennie & Co in general!”
Nik June 2019
“Bought an engagement ring and was happy with the attitude and the service. Mr. Spencer was very knowledgeable, helpful and patient with us. I felt he has an honest attitude. At no point did we feel pressured or rushed. Recommend the place.”
Liviu June 2019
“I visited today and purchased an anniversary present for my husband. Daniel was very helpful. Nothing was a problem! Honest and professional service.”
Anna May 2019
“As a repeat client, I was just as impressed with André's service especially as this time it was an heirloom piece that I needed to restructure. I was pleasantly surprised as I wasn't sure if this was a service he could provide, given his lovely inventory of new engagement rings. Not only did he provide, he took an above and beyond approach in taking great care of my heirloom and elevated it such that it looks like a completely new compelling piece. My great aunt would be pleased and I'm chuffed to have given it a new life, of which I shall wear proudly for many years to come. Thank you again for your warm reception, professionalism, and great attention to detail!”
May 2019
“From the first consultation with Dan to help pick out an engagement ring to purchasing both of the wedding bands, the customer service has been superb. There were no pushy sales techniques, just genuine interaction in which a number of options were presented for us to pick from. Furthermore when we had a hiccup with my wedding band they were extremely helpful to find a solution in trying their best to get the ring back on time for our ceremony. I would highly recommend Rennie & Co to anyone!”
James April 2019
“Eva and Andre were helpful, knowledgeable and reassuring, good taste and good advice. They clearly know their business well and value customer care also. Highly recommended.”
Ahmed April 2019
“My partner purchased my engagement ring with the help of Spencer and I couldn't love it any more. Although my fiancé chose the ring himself, Spencer provided valuable knowledge which aided his decision, meaning I have the most beautiful diamond his money could buy (I get SO many compliments on it!!). I visited with my fiancé after our engagement to have the ring resized and I was blown away by their service, particularly from Spencer who couldn't do enough for us. The shop was relaxed with a classy atmosphere and the service was second to none, despite having already spent our money. Thanks again to Rennie & Co for making a couple VERY happy!!”
Kelsey April 2019
"We visited Rennie & Co in March prior to our wedding at the Gherkin in London to enquire about a beautiful ladies wedding ring which was in the window. We were made to feel welcome straight away and the ring was retrieved from the window and tried on. Unfortunately it was the wrong size and to order my size would take 2 to 3 weeks. We had 3 days until our wedding! The only option was to re-size it! This was done before our wedding and we also had the engagement ring polished too! We can highly recommend Rennie & Co for extremely high quality jewelry, exceptional service and outstanding customer care. Thank you all so much for the work you put into making our wedding a very special day indeed!"
Kimberley March 2019
"Buying an engagement ring from Rennie & Co turned what I feared would be an intimidating experience into an absolute pleasure. I was advised by Dan who was fantastic throughout; attentive, knowledgeable and not the slightest bit pushy - no sales pitches but just clearly genuine best advice. He was an absolute class apart from the several other sales people I’d met from other Hatton Garden firms.
After my partner accepted the proposal the ring size was 0.5 size too big and she took it back to Dan who had it tightened as returned very quickly and without the slightest fuss. 100% recommend a trip to Rennie to anyone wishing to buy an engagement ring - we will certainly be back for our wedding bands!"
Graham February 2019
"We purchased our wedding rings from Rennie & Co. The whole experience was great. We were a bit indecisive with the style of ring to go for at the beginning. Andre was very patient, showing us different styles to make comparison and giving us expert opinions about different ring shape, finishing and materials. We were given plenty of time to clarify any questions we have and no pressure on making a purchase at all. We finally decided for a customised style with mix colour metals, which is not on display. We collected our rings today and they look absolutely amazing! We really appreciate Andre and his team for helping us to make this once in a life time purchase. Highly recommend Rennie & Co."
Clarice March 2019
"Great for repairs. Lost a stone from my eternity ring (which had been bought elsewhere many years ago). Returned really quickly looking perfect. Really happy :)"
Karen February 2019
"Hi Andre
Just to let you know that I received the item ordered today as promised by you. My wife is totally enchanted by the sheer beauty of the ring,
we would like to thank you and all your team for the professional way you dealt with this matter. We hope to do more business with you in the near future, till then just one last word"
STUNNING
Cyril and Debbie (online sale)
"Rennie & Co is a rare find. The atmosphere and staff here are extremely helpful, knowledgeable, polite and genuinely work to ensure you walk away making the right choice. Whether exchanging emails, phone calls, or meeting in person, they offer a great service. They provided me with the certificate, magnifying glass and explained everything in the store. There was never any feeling of pressure at all. The quality of the diamonds as well as the fittings are amazing. I am delighted to say that my now fiancé is thrilled with her engagement ring and I would like to thank both Eva and Spencer for helping me with such an important purchase! Highly recommended"
Mark November 2018
"From the moment I met Spencer he ensured this process was enjoyable and helped to guide me to a ring which I wanted, not in a pushy way but by asking the right questions to determine what I had in mind. He then went the extra mile to ensure that the design modifications, which despite being slightly difficult to exactly explain, were put through to perfection. Apparently the changes will be made to similar designs going forward too so works for them too - open to working with the customer to deliver to exact requirements says it all. Very pleased with the end product, as is my fiancée! Highly recommend anyone to go and have a chat with Spencer to kick off their search."
Marcus November 2018
"I had a great experience purchasing an engagement ring at Rennie and Co, highly recommended!"
Casey October 2018
"Purchased a engagement ring from here last month. Spencer who I dealt with was very helpful and explained a lot to me about what I was buying and the differences between diamonds. I didn’t once feel pressured to purchase from this shop. Would recommend to everyone as Spencer is very helpful and my now fiancée and I will definitely be returning to purchase our weddings rings. Also she loved the ring which was a relief! Thanks Rennie & Co."
Marcus September 2018
"When looking for special occasion rings in this world of online selling, we are bombarded with touched up images, false promises and no real idea of quality. Alternatively we wander up and down the High Street searching for a special jeweller, never totally sure if we picked the right one or not. Ten years ago, confused and daunted with the prospect, someone locally recommended Rennie and Co, and suddenly we knew we had found 'our jeweller'. From the minute we stepped into the Hatton Garden shop, we were treated with respect, and professionalism, but most importantly to me, no sales pushing at all. Andre has so much patience, and genuinely wanted us to be as happy as possible with our rings. He works with such precision, with responsibly sourced diamonds, and when I had ideas that would compromise the quality of a ring he sensitively suggested knowledgeable alternatives, drawn from his many years as an established Hatton Garden jeweller.
Initially we bought a heavy brushed platinum ring to replace my husbands gold wedding band, we added 4 more diamonds to my platinum eternity ring, and a sprinkle of diamonds to my gold wedding band. The 3 rings were, and still today are stunning, we couldn't have been any happier. This year to celebrate our 22nd wedding anniversary, we had my husband' s initial gold wedding band resized for me, and Andre added 11 beautifully cut diamonds, resulting in a really special sentimental ring. There was absolutely no hesitation about where to go for this latest ring, we have nothing but fantastic things to say about Andre and his team and fully recommend their exquisite work, they are so talented, trustworthy, and genuine...the whole experience was totally professional....look no further."
Jill & Steve September 2018
"André and the team were extremely friendly, highly knowledgeable and professional. They helped me choose a magnificent ring which they were able to manufacture specifically to my request in an impressively short time - my now fiancée absolutely loves it! I could not recommend Rennie & Co more highly to anyone seeking a quality product with excellent customer service!"
Richard August 2018
“I bought an engagement ring from Rennie and Co with the help of Spencer. From the off, Spencer was exceptionally helpful from the initial chat outside to looking at potential rings and then making the final decision - the whole process taking a number of weeks. Each time I returned to Rennie in the process, Spencer remembered my name and criteria and we picked up where we left off seamlessly. Spencer didn't try to upsell and was very supportive when I was struggling to settle on a ring, he gave the perfect ring shopping experience and I felt comfortable at all times.
When we went back to re-size the ring, we had an equally positive and flawless experience. All in all, Rennie sell the most fantastic pieces of jewellery, they create a very relaxed and comfortable environment and special thanks to Spencer for his warm attitude and support. We will no doubt be returning to Rennie in the future.”
Gareth July 2018
Buying jewellery in Hatton Garden can be somewhat overwhelming, so we did a little research and on arrival went to Rennie & Co where we met Spencer. We weren't completely sure what we wanted, other than an eternity ring, so he guided us through the options, was very knowledgeable and completely relaxed. There was no sales pressure, no unbelievable cut price offers, simply beautiful products at fair prices with great service. I now have my ring and love it, go and see Spencer at Rennie & Co, you won't be disappointed."
July 2018
"Excellent customer service by Dan Rennie. When I first came to visit the store I didn’t have a clue what kind of ring to buy, then pops along Dan who kindly helped me. Once I gave my budget and the type of ring I was looking for, Dan provided a few rings and described the quality, size and shape. Me being a rookie I did not have a clue what diamond to buy! Dan did not push or pressure me to buy the ring. In the end I found what I was looking for and purchased a ring with a smile!"
Tim July 2018
"My partner and I were looking for specific wedding bands we designed online. We received an email response from Dan just a few hours after sending in our original request. We found other jewellers would not respond by email, so we really appreciated this prompt service even on the weekend. We came from outside of London to meet with Andre, and received incredible service despite it being a busy Saturday afternoon. Andre took extremely good care of us answering lots of detailed questions about ring size/fit, profile and care. We reviewed every detail with Andre (even after the store had closed, no less!), which made us even more excited about the rings we selected. We recommend Rennie & Co wholeheartedly to anyone looking for impeccable service in jewellery."
Becks March 2018
"My wife and I visited a number of jewellers at Hatton Garden to buy replacement engagement and wedding rings for her. Some were overly pushy and others didn't provide confidence that they had the interests of their potential customers at heart. Others looked a little shabby. Rennie & Co were first class. They were genuine, attentive without being pushy, knowledgeable, and keen to ensure that our needs and wishes were addressed. We bought both rings there and are extremely pleased with them. We can't find any fault in our experience at Rennie and Co, and have no hesitation in recommending them."
Chris March 2018
"After visiting a few stores in Hatton Garden we went into Rennie and Co. We quickly fell in love with a beautiful engagement ring. The service we received from Nikki was fantastic there was no pressure to buy and their clear pricing made it much easier for us to make a decision. I needed the ring resizing which was organised and done before we left London two days later. Everyone we saw in the store was lovely and made us feel so at ease. Already thinking of a trip back to get our wedding bands."
Lou & Rob January 2018
"My Uncle had purchased his wife's engagement ring here and recommended I visit. I received a warm welcome and a lot of help from Dan to select a beautiful engagement ring for my fiancée, after lots of deliberation! After I had proposed we returned together a few weeks later to get the ring resized. From start to finish we received an amazing service. Having returned in the middle of the week the ring was resized and returned to us by special delivery in only two days! We were kept up to date throughout the process and couldn’t have wished for a better experience."
Jonny December 2017
"Simply the best shop in Hatton Garden! The experience was great from start to end. My fiancé now husband keep praising how lovely and welcome was the help from the Spanish assistant when he had to choose my ring on his own. We returned together for the wedding band. Andre was very patient , knowledgeable and more importantly, listened and understood what I really wanted and found my perfect band. At no point they were pushy, in fact he was pointed the pros and cons of both the cheaper and the more expensive options. They also polished my rings before the day so they looked even better for the special moment. We left the shop feeling that we made a great choice for life, for a reasonable price in a shop that is beautiful and delicate and the staff is highly professional and honest. We already recommended to family and friends!"
Laura & Rich September 2017
"I was looking for an engagement ring in Hatton Garden. After being dragged in 5 different shops and had not convincing experiences I finally got attracted by the clear and nice look of Rennie & Co. The light and minimal store makes you feel comfortable immediately but the best experience was offered by Dan. Dan understood immediately what I was looking for, actually he knew what I wanted better than myself! He showed me a few options in budget without pushing for a particular ring. He was just perfect. Thanks a lot!"
Luigi August 2017
"We visited Hatton Garden to buy my fiancée an engagement ring, we went in several shops but none of them made us feel quite as comfortable as Rennie & Co. We dealt with Andre Rennie, he was friendly, knowledgeable and didn't try to up sell or pressure us for the sale. We will certainly be visiting again to buy the wedding rings."
Ben August 2017
"Bought our wedding rings here yesterday. Was a brilliant experience and would definitely recommend this family run business for couples wanting a lovely special place to buy their rings."
Sally August 2017
"I had a lovely experience at Rennie & Co. The shop is very clean, and well presented. It feels very luxurious inside! The staff were very friendly, and knowledgeable and not pushy at all. The rings were beautiful and excellent quality. I highly recommend this place."
Vicci July 2017
"When the setting on my engagement ring started to fall apart after 38 years, I felt it was time to update it. As soon as I entered Rennie & Co and met Andre I knew I was in good hands. Not only did I end up getting a new engagement ring using the original stone, I decided to push the boat out and get a new wedding ring to match the splendour of the updated engagement ring. Fortunately I am not sentimental and my rings are lovely!"
Louise July 2017
"There are so many places to go in Hatton Garden – but Rennie & Co is our favourite. My husband and I bought my engagement ring together at Rennie, and the service was so superb, we went straight back there to buy our wedding rings a year later without looking elsewhere! The shop is very elegant but has a relaxed atmosphere – and of course the jewellery is beautiful and of excellent quality! Andre knows his stuff and gives you all the time in the world. He patiently answered all our questions and gave tailored, no-pressure advice, which we really appreciated. We honestly had the best experience, and every member of the team is so professional. It’s also great I can pop in to have my engagement ring polished whenever I like. Thank you Andre and team – we’re big fans. We’ll be back for the eternity ring soon! ;)"
Naomi & Dan July 2017
"I've been meaning to put this review up for months, I told Andre & Dan I would let them know how I got on with my proposal on Christmas day. Thankfully my Fiancée said yes and loves her engagement ring. Would just like to say how friendly & professional this shop is. Was a pleasure doing business with them. From someone who didn't have a clue about rings my 1st meeting with Dan was very helpful in guiding me. On collecting the ring Andre was very professional in his manner as well. Can't recommend this place enough. 5 star customer service!!"
Sam May 2017
"I bought my wedding ring from Rennie & Co and was very impressed with everything. The shop itself is beautiful. On both occasions (purchasing and collecting), I was assisted by Dan who was wonderful. He was very knowledgeable and helpful, without being at all pushy. My ring was hand-engraved and ready within a few weeks, which I was also impressed by. I had been looking for a ring for a while and had really struggled to find something that I liked, so to find it at Rennie & Co, with excellent service and value, made the whole experience perfect. I would highly recommend them! Thank you very much!"
Heather May 2017
"My fiancé and I are still amazed by the excellent service we have received at Rennie and Co from day one last year up to today when we picked up our rings. We first visited the shop for my fiancé as he wears his wedding ring as an engagement ring. Dan welcomed us very warmly and took the time to answer all our questions and to tell us about the rings we liked. We didn't feel pushed at all into buying a ring. Actually we even bought one of the cheapest ones! When we returned to buy my wedding ring we were advised by Dan's dad who is so nice and helpful. We definitely recommend this shop for their great service and excellent knowledge. We are going to miss our visits to Rennie and Co."
Chloé April 2017
"After the delight of getting engaged my partner and me decided to go to Hatton Gardens to buy my engagement ring. After going in a number of shops and being bombarded by shop assistants to purchase their rings (of which we ran out quickly) we stumbled across Rennie & Co. Once inside the shop has a nice calm ambience about it, my partner had chosen a ring that he wanted me to try on and it came in two different stone sizes. I tried on both rings and the whole time never felt at all pressured to buy the more expensive ring and we all actually agreed the small ring looked nicer on my hand. So that was my Engagement ring purchased. 9 months later we decided that we would also like to get our wedding rings from Rennie & Co, we did look in a few other shops first but were drawn back to Rennie & Co. Once inside we decided on my band but then my partner (who doesn't wear jewellery) had a hard time choosing a ring and must have tried on about 20 rings!! In the end we had a bespoke ring made of platinum and Rose gold. We have now picked up the rings and we could not be any happier with the end result especially my partners bespoke ring. If in any doubt about which shop to go into in Hatton Gardens I would 100% recommend having a look in Rennie & Co for a great service from a lovely family."
Amanda March 2017
"Bought wedding rings (custom and personalised) from Rennie & Co. Absolutely outstanding service. Great price."
Luis March 2017
"The best ring shopping experience you'll get anywhere! Andre is one of the nicest and most well informed jewellers in the whole of Hatton gardens. The quality of his jewellery is second to none and I can't recommend them enough, this is the place to go!!"
Guy February 2017
"Brilliant service from Rennie & Co. We were really impressed with Andre and his staff when buying an engagement ring. Very friendly and willing to discuss options and not at all pressured. We have gone back since to buy our wedding rings."
Adam February 2017
"Looking for an engagement ring isn't the easiest thing to do in London's Jewellery quarter and after being pulled from pillar to post by every shop in terms of what they offer, I nearly gave up. I was none the wiser and didn't know who to trust as most shops seemed very salesy rather then listening and understanding the customer. However this all changed when I walked into Rennie & Co. I was immediately shown empathy by Dan who put me at ease about making a decision and spoke to me like a friend that looked after my best interest rather then a sales person looking for a quick sale. He has amazing knowledge of diamonds but was also quick to point out it has to be right for me and not to rush into making a choice. The team are super friendly but more impressively Dan listened and understood my needs and budget and worked towards finding something that I was sure about that ticked all the boxes. Both he and his Father 'Andre' have something special in that shop and like their products, their service is both timeless and priceless. Whether you're spending £20,000 or £2000, £1000 they make you feel special and important. It is evident that they will do their upmost in making sure you leave happy, satisfied and content. You can't put a price on that and I am confident when I say Rennie and Co gave the best customer service I've ever experienced. Along with that my (now) Fiancée has a beautiful engagement ring which she absolutely adores. Thank you both Dan & Andre for everything... We most certainly will be back for the wedding bands."
Esh & Becky November 2016
"We purchased a high quality diamond ring and left happy knowing that this will be our only jewellery shop for the future."
Yerling & Anubhav December 2016
"We bought my engagement ring, our wedding rings, and just today an eternity ring from Rennie & Co, over the past nine years. The service is wonderful and not aggressive in the least, the designs are lovely and it's a pleasure going into the store. We are also very happy with their informed thoughts on conflict diamonds and sourcing of materials. We went initially on a recommendation of friends, and would likewise recommend Rennie & Co to others."
Jennifer December 2016
"I needed to really trust a jeweller with the resetting of some heirloom rings. I was not able to personally visit Rennie and co. From start to finish, I received a totally professional service and I could not be more delighted with the results. I'd have no qualms at all in recommending Rennie and Co.! Andre helped me all the way, along the line. A highly personalised service... much appreciated. Many, many thanks to you, all!"
Liz November 2016
"The two of us hacked our way up and down Hatton Garden yesterday looking for a gold wedding band. Well, between the market place establishments (many stalls and a lot of hustling) and stores filled with young people who really don't know their stock or jewellery (hired to sell...), we then found Rennie and Co. A well presented store with an air of understatement. We were greeted by one of their assistants who was incredibly helpful, knowledgeable and well trained in gemmology. We felt as if we were important to the business even though our purchase was not that expensive. They were prepared to spend as much time as possible and, in the end, with their assistance we selected a really lovely piece. Buying jewellery is a challenge for most people. We know a little about it so we are comfortable looking. If you want a store that is relaxed, professional and friendly; a team who know their stuff and charge reasonably - try Rennie and Co."
David November 2016
"My fiancé and I were absolutely thrilled with the service we received from Andre at Rennie & Co. With over 20 years of experience, he was able to guide us to the perfect result! He was honest, trustworthy and bent over backwards to help us with what we were looking for. Highly recommended! Thanks Andre!!"
Lucy & Nathan November 2016
"Myself and my fiancee are getting married in October and we decided to spend one afternoon looking for wedding rings at Hatton Gardens. My strategy was to walk past all the shops slowly and see what the people looked like inside the shops, safe in the knowledge that you actually can judge a book by its cover... most of the time. Anyway we ended up going into about half a dozen of the many ring shops trying on some bejazzled pieces and we had put one aside, which we were going to go back to and buy, when we walked past Rennie & Co. The shop passed my weird walk by test, so we went inside and were both greeted by Michael. Within the space of 30 mins Michael had looked at my fiancees finger and explained that a plain platinum band would suit her and explained the reasons why. Michael wasn't to know this by my fiancee had been talking about getting a plain band on the way to Hatton Gardens so he was immediately on the same page. His knowledge was excellent and he was absolutely spot on about the ring, as you would expect from an experienced jeweller who had been in the industry for decades. However, what took me surprise was just have lovely this man was. I can't remember for the life of me what Michael was talking about for 30 mins, but i remember getting all welled up about it all, which is unusual for me. Perhaps it was his knowledge of rings, perhaps it was how happy i could see my fiancee was, perhaps it was because he had just saved me about £2K on an over the top wedding band i was about to buy, or perhaps he was just a very special man who had good taste in rings. stunning"
Jonathan October 2016
"We're delighted with our wedding rings from rennie & co. The service was fantastic and very personal. My fiancé's ring was custom made and is absolutely stunning"
Emma September 2016
"Paul and I wanted to write to you to say thank you for all your efforts and kind help in finding and creating my anniversary present (and with the boys’ presents too)!
The experience was truly pleasant and personal - and the result - my ring is absolutely stunning! I cannot stop looking at it, you created something amazing. I don’t have words to describe how much I love my new ring and how beautiful it is.
Almost equally amazing are my old rings! For a while, I thought these rings are new as they both look absolutely fantastic. Both Paul and I agree that the work done on my engagement ring makes the ring not only look like it’s new, but the stone looks somehow bigger and brighter too.
All these three rings together, well, what can I say - for once I’m speechless! I’m so pleased Paul and I decided to go that extra mile and try to find a design that I love, but I’m even more pleased that we found you to create it for us. Until I can come back to your shop to say hello and show them (and have them looked after when it’s time), I have attached a photo me wearing them. I hope you agree with us - my new ring is gorgeous!"
Tina & Paul August 2016
"My fiance and I purchased an engagement ring from Rennie and Co and I was so impressed by the service, quality of product and experience we had there. Andre was welcoming, helpful and great at fulfilling all of our requirements as well as genuinely caring that we got exactly what we were after. From beginning to end everything was fitting with our needs and the ring is perfect. Having been to a few shops in Hatton Garden this is by far the best place to go for any jewellery purchases. I will be back for the wedding bands!"
James May 2016
"Very fast service. The staff were very patient with us in choosing our wedding rings. We would definitely recommend Rennie & Co to our friends"
Andrea March 2016
"Andre's care, attention and expertise was excellent. He took the time to ensure the purchase of our engagement ring was perfect in every way. I have a beautiful ring that is so comfortable to wear and have received many admiring comments from people who have remarked on the style and quality of the ring. I am so looking forward to purchasing our wedding rings from Rennie and Co! I cannot recommend this quality jewellers enough."
Jane March 2016
"Fantastic service from start to finish from Andre, Joanna and the rest of the team. Andre took his time to help me select the stone and design the band/mount. Never rushed and always polite and friendly. A thoroughly enjoyable experience."
Jonathan December 2015
"If my fiancé and I had been recommended to Rennie and Co we would have headed straight there. As it happens we walked through Hatton Gardens and went into 3 jewellers before finding Rennie and Co. None of which were good enough, whether it was service or quality. All that changed when we saw the window display and then went inside.
A family run business, a beautiful selection of rings and jewellery and an elegant, comfortable showroom. We felt instantly that we were in the best possible hands. Dan helped us and we finally chose my incredibly perfect and beautiful engagement ring and my wedding band. (Which I am now wearing with enormous pride!) Dan's help and knowledge was invaluable to us - we were in the safest of hands with him and his non-sales pitch advice. He was unlike anyone else we spoke to beforehand. (Infact everyone working there is charming). Living in London I can say that whilst there is plenty of competition and choice - excellent customer service is so hard to come by, but not here. We will be recommending Rennie and Co to all our friends and we will be customers in the future - I'll never go anywhere else. Take my advice and head straight to Rennie and Co. Thank you Dan and thank you Rennie and Co for my incredibly special rings."
"I would like to say a BIG thank you to Rennie & Co. This is a truly amazing jewellery shop. Finding wedding rings is no easy task, finding the one that suits you and your other half is even harder especially as there are so many shops in Hatton Garden / across London. We had been in a few shops in Hatton Garden, even to those with big brands on the high street, none of their service could be compared to Rennie & Co. Many of them were just trying to beat each other on price, selling you something whilst they don't care about your feelings. I had felt that many shops had forgotten one of the most important things which is to choose what is best for you.
Rennie & Co was so different, their service was amazing! Not only choosing a ring that suits you, but that matches your personality. If it does not look good on you, they will actually tell you and give you the best professional advice. They have given us a wonderful experience finding our wedding rings (it was not as stressful as it sounds!), also they have given us a lovely memory as part of our wedding and most importantly our marriage. Special thanks to Danni, Andre and Michael (especially Michael!!!) who were the reason we went back. The service and advice was amazing! I strongly recommend Rennie & Co and they are definitely one of the best in town!"
Kenny November 2015
"Bought an engagement ring here, the manager was extremely friendly and helpful and the rings on offer were stylish. The shop had an elegant feel and there was no pushy sales pitch, unlike in other Hatton Garden shops. Great for couples who want to try before they buy."
Tom October 2015
"My partner and I went to Hatton Garden to look for two engagement rings. Andre the owner was delightful and not pushy at all! His knowledge and understanding of our needs were great. He was patient, kind and showed warmth in the way he was dealing with us. We have picked up two beautiful rings and we are wearing them with love and pride. Could not ask for more! "
Laurence August 2015
"I just wanted to drop you a quick email to say thank you for the restoration work that was done to my Grandmother's ring. You've done such a wonderful job, and my fiancée is absolutely delighted with it"
Peter June 2015
"The best jewellers in Hatton Garden! I went here to purchase an engagement ring for my fiancé after a friend recommended it and I couldn't have asked for more. The staff are very approachable, friendly, and willing to advise on all areas. Andre gave me a crash course on everything I needed to know about diamonds and we found the ring that suited my fiancé perfectly and was within my budget. My fiancé and I were so happy with the ring and the service that we went back there for our wedding rings!"
Daniel 2015
"Thank you so much for your impeccable service for our wedding rings. We instantly felt at home in your lovely shop and you gave all the time we needed to pick our perfect rings and even more time to think of the special engravings! You made choosing our rings so stress-free. It was a lovely part of our wedding planning. And of course they played a crucial role on the day but we get to wear them forever! Thank you so much, and Merry Christmas"
Rebecca & Justin L December 2014
Dear André
"Ian and I would like to thank you for all your help and patience in helping us to choose a beautiful diamond ring. We visited you last month; not quite knowing what to expect and it proved to be a really enjoyable and relaxing experience. The ring has been so much admired and I love wearing it. We are so grateful"
Jill & Ian D November 2014
" Sublime Service! We live in Cheshire and took advantage of a trip to London with work to visit Hatton Garden. I knew that the area was famous for jewellry but had never been, but it was a very steep learning curve for my partner who had never heard of Hatton Garden. It can be a bit overwhelming being faced with so many shops, but we knew what we were looking for and had looked online prior to our visit to narrow down our search to a more manageable amount. Rennie & Co were on our short list that had a range of platinum, aquamarine and diamond rings and unlike several of the other business', as we approached the shop to look in the window there was no pushy sales person trying to coax you inside. The lovely young lady at Rennie & Co who assisted us, Danielle, was extremely helpful and knowledgeable, answering all of our questions and allowing us the time to make such a huge decision, even recommending places to go for a glass of wine whilst we discussed our plans. Danielle and the owner André were more than happy to allow us to take the ring outside to best see the aquamarine colour in daylight and made no demands on us when we asked to go away and think about it before making our final decision. In the end we tried on many rings from different shops and in my opinion the one we eventually chose from Rennie & Co was by far the most beautiful. We then took time on deciding the size as I travel abroad on a weekly basis to many hot countries which can affect the size of your fingers, Danielle offered to re-size my ring, free of charge at a later date if necessary, even covering the cost of the insurance for postage, should we be unable to return to London with it personally.
We would both like to thank Danielle and André for their excellent service and beautiful bespoke ring and do not hesitate to recommend this family run business to anyone who is visiting Hatton Garden to buy something special"
Catherine K October 2014
"Great service from the staff . Bespoke ring was ready in two weeks, which is fantastic.
Highly recommended"
Anthony S September 2014
"Just wanted to let you know that we collected our wedding rings today on schedule and to plan. They are both perfect and we are so, so happy that you were able to help us once again, and guide us with our decision making. The rings look perfect and Karen is delighted and really happy. Her engagement ring looks amazing again after it's clean and they both work so well together. Thank you and see you again for sure"
David G May 2014
"Pendant arrived. It is stunning; beautiful colour, size and setting. Quality at its highest. I am sure that I will be back. Please pass on my thanks to your craftsman and of course I thank yourself for your expert choice of stone."
Anthony K Yorkshire February 2014
"I picked my rings up on Saturday, absolutely thrilled with them and love how the wedding ring locks into my engagement ring. They are both more sparkly than I remembered! Please thank Andre for me as he wasn’t there on Saturday and has given us amazing customer service – I am so pleased we bought both of my rings from Rennie and Co."
Laura W December 2013
"We went here for my engagement ring and for our wedding rings. Fabulous selection and brilliant, extremely knowledgeable staff. Open on Sundays too. Highly recommend"
"Went there for our wedding rings and the staff were fantastic. Amazingly patient and knew exactly what they were talking about. We stayed there for hours trying and comparing the rings and finally found the perfect rings, both left feeling happy and looked after"
"A big thank you to André, Michael and Danni for making our special day amazing. We found the perfect engagement ring and the team were so knowledgeable and friendly. Would highly recommend! Visited a number of shops and this was the best by far! Many thanks. David & Karen"
If you would like to read more about what our customers have to say, or would like to share your experience with us, please click here to share your feedback. Alternatively, please just email us on diamonds@rennieco.com.
